1. CORE JOB DESCRIPTION
Reporting to the Head of Department - Planning and Reporting: M-Commerce, this position is responsible for all data mining and analysis of M-Commerce products, including but not limited to reporting on M-Commerce operational performance, marketing initiatives analysis, key performance areas, Agents activities and various other areas as required by the division. The role will also involve to ensure completeness, Accuracy & validity of all data for all M-Commerce revenue streams so as to provide accurate and reliable information to the management and build ability to identify & quantify potential risk. Furthermore, the Business Analyst is expected to analyze different information to check for consistencies and alert management of trends that could imply a fundamental problem in the business. The job scope covers administration of management information reports, accuracy checks and trend analysis.
KEY ACCOUNTABILITIES
To Compile, analyze and review Daily, Monthly and ad-hoc management reports and ensure timely delivery of the same.
Automate existing manual reports as well as design and implement new reports as per the requirement.
Perform in depth analysis on M-Pesa tariff, subscriber segments, transaction corridors and, agents activities in relation to other GSM activities.
Creating and maintaining reporting cubes and ensures timely availability, accuracy and completeness of the same.
Liaise with Billing, Sales, Marketing and all other department interacting with M-Commerce on the new developments and making sure that M-Commerce reporting requirements standards are not compromised.
Support reporting system development and change management to ensure 100% business continuity along with performing end-to-end testing before implementing changes.
Constantly keeping upto date with new developments in Mobile Money Industry, Technology and overall Self development.
JOB DIMENSIONS
To develop and manage the reporting tools of the department with a professional, ethical and proactive approach ensuring that over all targets for division are met or exceeded.
To ensure timely data availability of the reports as and when required to facilitate management decision making.
4. QUALIFICATIONS AND TRAINING
BSC in Computer Science. Certification in database management will be an added advantage.
WORKING EXPERIENCE
At least 1 year work experience in a similar role in the Telecom Industry.
At least 5 years total work experience
CORE COMPETENCIES ( Knowledge Base, Skills Base and Behaviour Base)
Superior analytical skills
High level of competency in database management.
High level of competency in Microsoft office applications
Exceptional report writing skills
High level of problem solving skills
Very Good communication skills
Attention to detail
Honesty
Assertive personality
Integrity
QUALIFICATIONS AND TRAINING
BSC in Computer Science. Certification in database management will be an added advantage.
WORKING EXPERIENCE
At least 1 year work experience in a similar role in the Telecom Industry.
At least 5 years total work experience
CORE COMPETENCIES ( Knowledge Base, Skills Base and Behaviour Base)
Superior analytical skills
High level of competency in database management.
High level of competency in Microsoft office applications
Exceptional report writing skills
High level of problem solving skills
Very Good communication skills
Attention to detail
Honesty
Assertive personality
Integrity
APPLICATION INSTRUCTIONS:
Online application, click HERE
